Help

Frequently Asked Questions

Last updated: 6 August 2026

What is TerraLink?

TerraLink is a Malaysian platform built around land. It brings together three things in one place: a land marketplace where buyers, sellers, landlords, tenants, and landowners connect directly; a marketplace of third-party physical products and services for land (equipment, infrastructure, cabins, professional services, and more); and a library of TerraLink-owned digital resources such as templates, checklists, and guides.

What can I buy or sell on TerraLink?

TerraLink covers three categories:
  • Land listingsland for sale or rent, posted by other users. TerraLink is not a party to these transactions.
  • Physical products & servicessold and fulfilled by third-party vendors (e.g. agriculture, land development, infrastructure, homestead, professional services).
  • Digital resourcestemplates, checklists, guides and calculators created and sold directly by TerraLink.

Who is responsible for land listings?

Land listings are posted by individual users. TerraLink does not own, verify, or guarantee any listing. Buyers and tenants are responsible for conducting their own due diligence — including verifying title, ownership, zoning and approvals — before entering into any transaction.

Who is responsible for physical products and services?

Third-party physical products and services listed on TerraLink are sold and fulfilled by independent vendors. TerraLink is a marketplace and is not the seller, manufacturer, or service provider. Pricing, stock, delivery, installation, warranty and after-sales support are the responsibility of the vendor. Please review the vendor's own terms before purchasing.

Who owns and supports the digital resources?

All digital resources (templates, checklists, guides, calculators, bundles) are created, owned and sold directly by TerraLink. Support for these products is handled by our team.

Are the digital products legally binding?

TerraLink's digital templates and documents are educational and practical resources. They are not legal advice and are not, by themselves, a legally binding contract. Users are encouraged to seek independent legal advice from a qualified Malaysian advocate and solicitor before entering into any binding transaction.

How will I receive my digital purchase?

After successful payment, TerraLink digital resources will be available in your account dashboard under Downloads. Physical products and services from third-party vendors are delivered or fulfilled directly by the vendor, not via the

Can I download my purchase again?

Yes. TerraLink-owned digital resources can be re-downloaded from your account dashboard at any time unless otherwise stated.

What payment methods are accepted?

Payments are securely processed through Stripe. Available payment methods may vary depending on your location and the seller.

Do I need an account to purchase resources?

Yes. A free TerraLink account is required to protect your purchases, provide re-download access for digital resources, and assist with customer support.

Can TerraLink guarantee land listings or third-party products?

No. TerraLink is a marketplace platform for both land listings and third-party physical products and services. We do not guarantee listings, vendors, prices, quality, or outcomes. Users are responsible for conducting their own due diligence before entering into any transaction.

How do I contact support?

Please contact us atterralink.market@gmail.comfor assistance.

Still have a question? Email .terralink.market@gmail.com.